We’ve built the Terago platform from the ground up with the professional freelance private hire driver in mind: But we’re more than just a platform – we are building a network that will connect you with a world of additional earnings opportunities, with both pre-booked and on-demand work available from multiple sources.
You can work with a number of vendors of your choice; all through a single driver app and settled with a single weekly consolidated payment.
You’ll keep more of each fare with our super low commission and our experienced operations team is here to support you 24/7.
Here are the answers to some frequently asked questions. If you can’t find the answer you’re looking for or you want to talk to us please complete the contact form and we’ll be in touch.
What driving experience do I need?
To join us you need to have at least 12 months private hire driving experience with a reputable company or alternatively have completed more than 1000 jobs on the Uber platform (Bolt, Kapten & Ola also accepted) with a driver rating of 4.9 or above. You’ll need to provide excellent customer service and have a track record of high levels of customer satisfaction.
What vehicle do I need?
You will need to provide your own vehicle no older than 2015. Your vehicle must be immaculately presented, free of damage, smoke and odour free and not carry any branding or advertising.
Is there a dress code?
Yes, we expect all drivers to look smart and professional at all times. There is a choice of dress code options ranging from smart casual to business dress. If you wish to conduct executive or premium executive rides you will need to be attired in a smart shirt, jacket & tie with smart black shoes.
What are the fees and commission charges for working on the platform?
We offer a choice of schemes: Our Annual subscription is a flat fee of £438 per year (just £1.00 per day + VAT) and a super low commission of 14%. Alternatively we offer a fee-free scheme with commission at 24%.
What is a Vendor?
We work with a number of partners, customers and booking platforms who provide us with trip requests. We call these Vendors.
Which Vendors are available?
You can choose from a number of different vendors, some of which are consolidated into groups as they have similar ride profiles. Each vendor sets their own criteria in terms of vehicle type, driver dress code, driver rating requirements etc. You will be offered the opportunity to receive bookings from all vendors where you meet their criteria.
Can I choose which vendors to work with?
Absolutely – each vendor has different payment rates and job profiles, You can choose which of the available vendors you wish to work with based on your own preferences.
Do you offer any guaranteed earnings?
The Terago platform is for freelance self-employed private hire drivers only. It is not designed to provide full time or part time work or employment. There are no minimum job quotas on our standard schemes and your earnings on the Terago platform are genuinely uncapped: We do not employ controllers or despatch algorithms to limit your allocation of bookings.
Is the low commission an introductory offer?
No, both the commission rate and annual fees are guaranteed for the life of your subscription.
How do I get the driver app?
The Driver App is available for both Android & ios. We will help you download and set this up for you at your onboarding session.
When can I work?
You can work anytime you choose. Our only requirement in this regard is that you don’t drive if you are feeling tired or unwell.
Do I have to accept a job? / Can I cancel a job that has been allocated to me?
This depends on the individual vendor’s SLR (service level requirements). In most cases, vendors will expect you to complete a job that has been allocated to you. You can however always decline or cancel a job if there is a very good operational reason.
What are the rates?
Vendors set their own rates and you can choose whether or not to accept bookings from the vendor.
Where are you based?
We are based at the historic Airport House Purley Way Croydon. However, we work all across London.
Do I get paid for referring my friends?
No, we don’t run any such referral scheme. Each driver application is considered on its own merits.
Do I need to pay a deposit?
No there is no deposit required as you will be providing your own equipment.
When am I paid for the account and card jobs that I complete?
The account week runs from Tuesday to Monday and payments are made directly to your Paypal or Bank account (less commission charges) the following Tuesday.
How do I join?
Visit the drive page and start your application. You’ll need to attend a short onboarding session and you can select a time and date to suit you at the end of the application process. We are currently conducting these sessions remotely via Skype or WhatsApp.
I’ve got some questions can I speak with somebody?
Of course, simply complete the contact form and we’ll be in touch.